Each month you'll receive a fresh design that no one else has. Some designs may make it to the shop, some may be a one run exclusive run for members only.
Yes - joining the monthly will unlock free shipping on all your favorite gear. This is tied to your account, so just be logged in with the email you joined with and you're good to go!
That's exactly what is sounds like. 20% off all future order. Join today and you will receive a code sent directly to your email. For all future orders.
Free Shipping - Site-wide, all the time*
20% Off - ALL future orders!
Update Size - or modify anytime
SELECT YOUR SUBSCRIPTION BELOW
Q:When will I get charged?
A:The day you sign up, you'll be charged immediately. The card on file will be processed every month on the 1st. If you sign up after cutoff on the 25th, you won't be billed until the following month, and that also means you will get the next months shirt that ships on the next 9th-13th.
Q: I signed up, when will I get my first shirt?
A:Shirts ship out between the 9th and 13th of every month. If you join between the 1st and ship date, you will get your shipping notification when everyone else does. If you join before the 25th (cut off date) you will receive the current month's shirt sent as a normal shipment would, then you will be charged on the 1st. Then every shipment after would fall in with monthly orders.
Q:Can I change my address or payment information?
A:Yep - you can update any payment or address information. Just be sure to edit any details on your account before the 1st.
Q:I need to update my size, how can I do that?
A:You can just log in to your account (Click Here). Then click on manage subscription. Click "product in your subscription". Then click 'swap'. Select your option / size and you'll be good to go. However, if any change is made AFTER the 1st, that change won't take affect until the following month.
**You will need an account (you should have your account setup email). Any help just email us here: subscription@backboneswag.com
Q:How do I cancel?
A:You can just log in to your account (Click Here). Then click on manage subscription. At the bottom there's a box to cancel. If you choose to cancel, help us out and let us know why as we're always looking to improve.
**You will need an account (you should have your account setup email). Any help just email us here: subscription@backboneswag.com
Q:If I don't like the monthly shirt, can I exchange or return it?
A:No refunds or exchanges. We keep designs fresh and new. If a product is damaged upon receiving please email us photos to subscription@backboneswag.com.
Q:When will I get my 20% off code?
A:After joining you will get a series of emails. In one will be your 20% Off VIP Code. Feel free to use it as soon as you'd like.
Q:How will my free shipping work?
A:While you're online shopping make sure to be logged into your account that has your subscription access. During checkout the shipping page you will see 'FREE VIP FREE SHIPPING' option. If you don't see it, it means you're not logged in or to the right account. *Free shipping is USA only. International orders receive a 30-40% discounted shipping rate.
Q:Will any of the VIP shirts ever have curse words?
A:No. None of the monthly shirts will. We have a special collection for those types of shirts. These are good clean shirts meant to push you further every month.
* Free shipping is only USA. International orders do receive a 30-40% discounted shipping rate.
